BETTER SYSTEMS GROUP PRIVACY POLICY
Better Systems Group (the “Company”) is committed to maintaining robust privacy protections for its customers. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.bettersystems.ca/.
“Services” refers to the Company’s software and services, including the Site.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Services.
By accessing our Site or our Services, you accept our Privacy Policy and Terms of Use (found here: https://www.bettersystems.ca/privacy.php), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data or preference settings. Personal Information includes your email address, name and contact information, which you submit to us when requesting information via the Site.
1. Information collected via Technology
To use the Site you do not need to submit any Personal Information, and we do not knowingly track you via cookies or other technologies.
Our software Services will allow you to store the Personal Information of yourself, your business and your clients. This information is stored in a local database on your own computer. We will transmit this information only with your consent, for assisting your business purposes, and will store it only temporarily. Such information will be transmitted using secure connections, and stored in an encrypted state. We may also transmit and/or store your data temporarily in the process of providing technical support for your use of the Services.
Our Services may also, with your consent, utilize your email account for the purpose of sending communications to your clients. We do not request, retrieve or store any Personal Information from your email accounts. Such access to your email accounts will only be used for the express purpose of facilitating your communications with your clients.
2. Information you provide us when you contact us and/or register to use our Services
To become a subscriber to our Services we will need to create an account for you in our systems. When you contact us we may store your name, email address, phone number, business address and/or other information. By contacting us you are authorizing us to collect, store and use this information to conduct business with you and to facilitate your use of the Services.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us via the contact form available on our Site.
II. HOW WE USE AND SHARE INFORMATION
Personal Information:
We do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share Personal Information with vendors who are performing services for the Company or with communications providers at your direction, such as your email provider or the servers for our text messaging communications, to whom we may transmit information for purposes of sending your client communications at your direction. Those vendors receive such Personal Information only when directed by you to send such communications, and act in accordance with their respective Privacy Policies.
In general, the Personal Information you provide to us is used to help us communicate with you and provision your use of the Services. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about our Services.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and improve the user experience. We may aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your local database is protected by your own computer security measures, and we urge you to take steps to keep your personal information safe by restricting access to it and by logging out of your account after each use.
We protect information you transmit to us from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by replying to that e-mail with a clear request to unsubscribe. Please note that notwithstanding the promotional preferences you indicate by communicating with us, we may continue to send you administrative emails.
V. LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or integration with other websites or applications. However, we are not responsible for the privacy practices employed by those websites/applications or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Services, and its usage by our Company.
Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site nor to third party platforms accessed via our Services. To the extent that you access or use another website or application, even through our Services, the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites and application services before proceeding to use them.
VI. CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
VII. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us via the contact form provided on the Site.
This Privacy Policy was last updated on May 25th, 2022.